1. About Us

This website is operated by Aurelle Watches ("Aurelle," "we," "us," "our"), located at 2298 Williams Avenue, Newhall, CA 91321. Throughout these terms, "you" and "your" refer to you, the visitor or customer.

2. Using Our Website

By using this website, you confirm that you are at least 18 years old, or that you are using the site under the supervision of a parent or guardian. You agree to use the site only for lawful purposes and not to misuse it, interfere with its operation, or attempt to access it in any unauthorized way.

3. Products & Descriptions

We describe every Aurelle watch as accurately and honestly as we can, including its movement, materials, and water-resistance rating. Colours and details may appear slightly different on your screen depending on your device. While we work hard to keep all information accurate, we do not warrant that every product description or other content is entirely free of error. If a product you received is not as described, your rights under our Returns & Refunds Policy apply.

4. Pricing & Payment

• All prices are listed in U.S. dollars unless stated otherwise, and are subject to change without notice.
• Payment is processed securely through our payment providers at checkout. Your order is confirmed once payment is received.
• We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel an order you have paid for, we will issue a full refund.
• You are responsible for providing accurate billing and shipping information.

5. Orders

When you place an order, you will receive an email confirmation. This confirms we have received your order; it does not guarantee acceptance. A contract of sale is formed only when we dispatch your watch. If an item becomes unavailable after you order, we will contact you and offer an alternative or a full refund.

6. Shipping & Delivery

Shipping methods, costs, and delivery times are set out in our Shipping Policy, which forms part of these terms. Delivery times are estimates and are not guaranteed. Risk of loss passes to you upon delivery to the address you provide.

7. Returns & Refunds

Our Returns & Refunds Policy explains how to return a watch and how refunds are handled. It forms part of these terms. In short, you may return an unworn watch in its original packaging within 30 days of delivery; return shipping is the customer's responsibility except where the item is faulty.

8. Warranty

Every Aurelle watch is covered by a 1-year limited warranty against manufacturing defects, as set out in our Warranty Policy, which forms part of these terms. The warranty does not cover normal wear, accidental damage, water damage beyond the rated resistance, or unauthorized repair.

9. Intellectual Property

All content on this website — including the Aurelle name, logo, text, images, graphics, and design — is the property of Aurelle Watches or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any of this content for commercial purposes without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Aurelle Watches is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim relating to a product is limited to the amount you paid for that product. Nothing in these terms excludes any liability that cannot be excluded under applicable law, including your statutory consumer rights.

11. Governing Law

These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law principles. Any disputes arising from these terms or your use of our website will be subject to the jurisdiction of the courts located in California, except where applicable consumer protection law in your country of residence provides otherwise.

12. Changes to These Terms

We may update these terms from time to time. The current version will always be posted on this page with its effective date. By continuing to use our site after changes are posted, you accept the updated terms.

13. Contact Us

If you have any question about these terms, please reach out — we are always happy to help.